How to remove a Temp License

There is a tool on the UCCX server called CET.bat which is a sort of utility tool that allows you to do some VERY complex and powerful things on the server. To access the tool you simply need to open up a command prompt, or browse to the c:\program files\wfavvid folder and launch the CET.bat file. See the screenshot below:

Now this might look a little strange, however, just type CET.bat from the command line and you will see the black DOS syntax go flying across the screen. Eventually you will be brought to the GUI based menu below, once you are into the GUI you need to select “com.cisco.crs.cluster.config.LicenseConfig. This brings up a list of CRS Licenses. You need to delete the temporary license.

To delete the temporary license simply highlight the row containing the license file by clicking on it with your mouse, then right clicking and selecting “Delete”, see below:

Once you have deleted the key, you need to restart the CRS Node Manager. This is often a place where most people mess up, because they think the Node Manager can be restarted via the Control Center in CRS’s Appadmin page. The best and easiest place to restart the Node Manager is straight from the Services.msc. *** NORMALLY, I would never recommend restarting any CRS services this way, but for this top level service this is the place to be:

Once you click on Restart it may take several seconds/minutes for all CRS services to restart. The best way to double check and make sure you are okay is to always refresh the screen here, but to also log into the Appadmin page and visit the Control Center to make certain RMCM and Unified CM Telephony at a minimum restarted successfully. You can also place test calls into the applications.

Hope that helps!