Installing UCCX 7 on VMware ESXi

Installing UCCX is NOT easy because of the fact that it is a Windows based install and Cisco does not let you install it on a VM. I will start with first creating a new VM and then how to get the UCCX up and running. I will only go as far as the activation because Integration into CUCM 7 is part of the process you must learn

I did a tutorial earlier about installing Guest OS on VMware ESXi earlier. Follow the tutorial to install a Windows 2003 Enterprise Server 2003 32-Bit on your ESXi. Keep the following in mind for UCCX related install:

• 2048mb or 2GB Memory
• 80gb Hard Disk

Everything else should be the same and you should be able to install the Windows OS using my tutorial.

Once installed, go ahead and reboot the VM. If you don't it will ask you to reboot anyways.

Now comes the tricky part, Cisco UCCX WILL NOT install on a machine other than the actual Cisco Server. So you have to play around with the registry file to get this going. Make sure you REBOOT the Server before changing the registry otherwise it WILL NOT WORK.

Here are the parameters you need in your registry:

• KEY - Hkey_local_machine/software/Cisco Systems/Model
• String Value - Hardware 7835H04
• String Value - Memory 2048
• String Value - Speed 3400

Once you modify the registry, you can go ahead and reboot the server.

Installing UCCX 7:

Now that you have a clean Windows machine patched for UCCX 7 install, go ahead and run the setup for UCCX 7. Few things to keep in mind:

• Make sure you choose CUCM rather than CUCME on the initial screen. I don't know what I was thinking and went with the 2nd option of CUCME and had to redo the VM along with installing the UCCX 7. So don't make that mistake.
• Also make sure that IIS is installed and enabled BEFORE installing UCCX 7 otherwise you WILL run into issues.
• Cisco Security Agent must also be disabled before starting the Install.
• Otherwise install is pretty basic and you should be able to click through options and once completed it will reboot.

Initial Setup and Activation Process:

1. Once the system starts up, go to http://177.1.10.40/appadmin (This is INE Toplogy). Use the default user name Administrator and password ciscocisco.

   
   
   

2. For the CCIE Voice Lab, we will be using Single Node deployment.

   

3. Now enter the CUCM Publisher IP and AXL User and Password. An AXL_User group should be created in your CUCM Pub for Standard API access. Then go to USER MANAGEMENT > APPLICATION USER and create an AXL user and assign it to the AXL Group created earlier. I have created an AXL user "admin" with password "ciscouccx". Just to clarify, AXLaccount is used by UCCX to access backend API of the CUCM.

   

4. You can get the license from http://www.cisco.com/go/license and enter your PAK. Cisco also has a Demo license but you have to work for a partner to get that

   

5. At this point the basic Activation is complete.

   

6. You have to Integrate UCCX 7 with CUCM 7 but that's something that I will let you figure out because you might be required to do that in the actual lab.

I hope this has been helpful to you. It took me a while to figure this out but after reading these steps you should be able to install UCCX 7 on a VMware without any issues. Don't forget to leave feedback